Our policy lasts 30 days or until the start of any event you have purchased, whichever comes first. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If the event has already happened, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, there must be extenuating circumstances beyond your control, and we must be notified of a request for a refund no more than 2 business days before the event.
To complete your refund, send an email with a refund request, what the extenuating circumstances are, and a receipt or proof of purchase to Heather@OnPoint.Coach